Delete your account

Open Plant AI, go to Settings › Account › Delete Account, and confirm. Deletion begins immediately and cannot be undone.

If you cannot sign in, email privacy@debouillet.com from the address on the account with the subject "Delete my Plant AI account". We verify ownership before deleting anything, and confirm by email when it is done.

Permanently removed within 30 days of your request:

• Your profile and authentication records
• Account information (email address, if you create an account)
• Photos of plants you capture or upload for diagnosis
• Plant journal entries, species selections and care-plan history
• Care reminder schedules and notification preferences
• Coarse region or climate zone you enter to tailor care plans (optional)
• Subscription status from Apple (never card numbers)
• Device identifiers, crash logs and basic analytics events

We keep transaction and invoice records where tax and accounting law requires it (typically seven years), and minimal fraud-prevention records. These are retained in isolation and are not used for any other purpose. Anonymised analytics that can no longer identify you may remain.

Deletion is permanent and we cannot restore an account afterwards. If you want a copy of your data, email privacy@debouillet.com before you delete and we will send a machine-readable export within 30 days, at no charge.

• Immediately — your account is deactivated and sign-in stops working
• Within 72 hours — personal data is removed from live production systems
• Within 30 days — copies are purged from encrypted backups as they rotate
• Confirmation email sent when the deletion is complete

Deleting your account does not cancel an Apple subscription. Cancel it separately in Settings › [your name] › Subscriptions, or you will continue to be billed.